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Customer Service
We welcome your questions, concerns and feedback. Here are three easy ways to contact Get It Now!. For product, pricing and availability, please contact your local store.
  • Click here to fill out an online Customer Service form and submit it to our department.
  • Call us at 1-877-446-2901 to speak to a Customer Service Representative.
  • Write us at:
    Get It Now!
    ATTN: Customer Service
    5501 Headquarters Drive
    Plano, TX 75024

The Customer Service page is available only to individuals over the age of 18. Feedback from individuals under the age of 18 must be submitted on their behalf by a parent or legal guardian.

Don't forget to visit the Help page to view our Frequently Asked Questions!

Customer Service Hours:
Monday thru Friday
Saturday
Sunday
7:00 a.m. to 8:45 p.m.
8:00 a.m. to 7:45 p.m.
Closed
*Everyone's approved for one of flexible ownership options all you need is a place to live, a source of income, a few references and proof of ID. Options include: (1) layaway. Must have proof of identity; $25 restocking fee applies if layaway is cancelled. (2) Installment credit. Must have proof of identity, proof of income, a local residence and references. Down payment and APR may vary depending on credit history. Not all buyers will qualify for credit. **Build or Improve Your Credit does not apply under the layaway ownership option. See Store Manager for complete details. Consulta con el Gerente de la Tienda para los detalles completos. ***For 90 days same as cash offer, you are required to make your regularly scheduled payments, including interest, from the beginning of the loan transaction. If you pay the total amount due in full within 90 days of the loan date, then any interest you have paid will be discounted from the amount required to pay in full. If you do not pay the total amount due within 90 days, you will owe the full interest amount starting from the date you signed the loan agreement. ****Service included on electronics and appliances while the contract is active. Furniture service coverage is available under manufacturer's warranty; see store for details. *****Serta "2 Free Pillows Offer" valid between February 1, 2010 and March 31, 2010. Offer is only available with a qualified purchase of a Serta Queen or King mattress set. Voucher redeemable for "2 free pillows" provided at time of purchase. Only one submission per household. Models, styles and availability may vary by store.

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